CDC: Critical Defect Countermeasure |
An issue which DISCO has determined is extremely important for safety. |
DISCO service staff will contact customers who own applicable products. Repairs are performed proactively based on the customer’s schedule. |
SDC: Serious Defect Countermeasure |
An issue which is not CDC and may damage the equipment or have a substantial impact on production. |
MDC: Minor Defect Countermeasure |
An issue which is not CDC or SDC and has a low probability of occurrence due to limited conditions or a has a low impact when it occurs. |
DISCO service staff will contact customers who own applicable products. Repairs are performed when products malfunction or the customer requests it. |
TNL: Technical Newsletter |
Technical information related to equipment which is not CDC, SDC, or MDC |
DISCO service staff will contact customers who own applicable products. |